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Privacy Policy

Privacy Policy

This Policy explains how we collect, use and disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy. We are not responsible for the content or privacy practices on any web site not operated by Red Teapot Inc.

 

INFORMATION COLLECTION AND USE

1. Information Collection

We collect information from you to:
• Improve Site usability and avoid having to re-enter information
• Find information, products, and sales
• Create content and develop products most relevant to you
• Alert you to new information, products, and services that we offer

Registration and Ordering

Before using certain parts of any site or ordering products, you may need to complete an online registration form. During registration, you may be prompted to provide to us certain personal information, like your name, address, phone number, email address, and credit card number. This personal information is used for billing purposes, to process orders, to communicate with you about your order, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.

Email Addresses

You may need to enter your email address to notify you of new products and sales/promotions via email newsletters and special offers; or to sign up for the online offers or notify you about our sales. You may completely remove your name from this by un-subscribing at anytime

Cookies and Other Technology

Like many websites, the site employs cookies to increase the speed and usability of the site, recognize you and your access privileges, and track your Site usage. Our cookies are not “spyware” or other tracking implants. Red Teapot website and the technologies used to transmit your order are double protected through stronghold security systems and they are verified through third party X-cart certification. When you place an order online Red Teapot Inc., the connection that transmits your data is secure through SSL encryption technology.

Use and Disclosure

Internal. We may use your personal information to improve customer service and provide relevant products to you. We may also use this to improve our own marketing efforts.  We may use your information to communicate with you and your orders. We may use your email address to notify you of new products via email newsletters. We always permit you to unsubscribe or opt out of future emails.  We do not sell, rent, trade, license or otherwise disclose your specific personal or financial information to anyone other than to affiliates under our control. Like other internet retailers, we sometimes use other resources to perform specific functions on our behalf like shipping, handling and other outsourced services.. Similarly, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information.

SECURITY

This Site incorporates Secure Sockets Layer (“SSL”) for all financial transactions going through the Site for security reasons. Access to your personal information is restricted to employees or contractors who need to perform a specific job and are granted access to your personal information.

OPT OUT/CORRECTIONS

Upon your request, we can (a) correct your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent future purchases from that account. You can make these requests through the contact us section of the website or email us a nobelia@redteapot.ca  or you can call us at (519) 219-3900. Please do not email your credit-card number or other sensitive information.

OFFLINE INFORMATION

We may collect information offline, where we will try to protect the privacy of your personal information. Such mechanisms may involve calling us to place an order or to ask questions through email or fax. When someone calls, we will ask only for the personal information we need in order to place an order or answer a question. If you fax something to us, we will act upon the fax and then either store it a locked repository or destroy the fax if we do not need to retain the information.

 

Changes to this Privacy Statement

We reserve the right to modify this privacy statement at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this statement, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If Red Teapot Inc. is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

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